Phase
II – Internal Rejuvenation (Retool & Rejuvenate) This
step infuses the brand position into the organization. The company will learn
to “walk the walk.” Every process, procedure, and product in the business
will resonate with the new brand promise. Now it is time
to motivate all the people in every department to embrace their roles in the rejuvenated
company. They will learn how important their behavior and enthusiasm are to the
success of the enterprise. Phase
III – External Rollout (Relaunch & Review) You crystallize
the excitement and focus that has been building by telling your story to everyone
from customers and prospects to vendors and shareholders. This is where you begin
to separate yourself from the pack. Once
relaunched, the importance of maintaining focus, eyeing future trends, (including
threats and opportunities) and staying on top of customer needs will be vital.
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